FAQs
Welcome to our frequently asked questions. Below, we've tried to answer the most common questions.
Questions
What information is listed on the city deck cards?
Information on the card tells you what’s unique about that spot, how to get active there, and nearby attractions also worthwhile. From trail distances and terrains to inclines, stairs, and whether your furry friend can join you, too – we’ve got you covered!
The deck is tailored to fit any skill level. Go on an easy stroll or challenge yourself with more difficult trails. There's something for everyone!
What costs might be entailed with visiting one of the locations featured on the deck?
The featured locations are free to visit and do not require an admission fee. In other words, simply visiting a featured site and walking around will cost you nothing. If there is a parking fee for personal vehicles, we note that on the card.
As for activity costs, well, that depends on you. We may mention that a location is ideal for inline skating, surfing, kayaking, etc... If you want to do that activity but do not possess the necessary equipment, you would have to either rent or purchase it.
In the Explore More section of a card, we may highlight an attraction that requires an admission fee.
Can I include a gift message with my order?
Yes, after placing your order in the cart, click the option to "Make it a gift." You will then have the ability to write a gift message, which we will put on a card to be included with the shipment.
Which cities are coming next?
Washington DC and Dallas-Fort Worth are slated for spring 2026. Chicago and Pittsburgh will arrive in late 2026. Los Angeles and Baltimore are also in the works, but a launch date is not yet available.
Want to suggest a city? Use the contact form to tell us!
Do you offer bulk discounts?
Yes, we offer bulk discounts on orders of 10 or more. This is a popular option for
- real estate agents, mortgage officers, and title offices looking for a unique and useful closing gift for new homeowners;
- company wellness programs / perks;
- vacation rental owners stocking their home with local guides or preparing welcome baskets for guests;
- corporate gifting for your valued customers...the list goes on!
If you are a healthcare provider prescribing nature, consider our affiliate program where we can offer your patients a special discount.
Contact us to place a bulk order.
How quickly do orders ship? And when can I expect my shipment?
We ship orders every day Monday-Saturday. In general, your package will be shipped the following business day after placing the order. For example, if you place an order on Sunday, it will be shipped on Monday.
Shipping time within San Diego County is 1-2 business days. Orders to Seattle and Twin Cities are taking 3-4 business days. Orders to Knoxville, TN, are taking 1 week.